Negative reviews can seriously damage a business. Online reputation management from Turismotec can protect your business by monitoring activity and chatter about your brand, supressing negative comments and creating positive engagement with customers.
Of all business sectors, travel and leisure is probably the most exposed to the damaging impact of negative online feedback and user reviews. In recent years, online travel review sites have proliferated and portals such as Tripadvisor are often people’s first point of reference for checking the quality of resorts, hotels, restaurants, visitor attractions etc., and also for leaving feedback on their experiences.
Negative reviews, whether real or malicious, will often appear in the search results for the name of your business, meaning potential customers searching for your business could be deterred from clicking through to your site.
Turismotec can help small businesses manage their online reputation by;
Monitoring online chatter about your business and brand for any negative references on Google, Yahoo, Bing and social media websites like Facebook and Twitter.
Countering negative reviews and references through positive interaction with customers.
Burying negative reviews from blogs, review sites, forums, articles etc. in the search listings for your company name in Google and other search engines.
If you are concerned about negative reviews damaging your business or want to ensure that your business is fully protected should negative feedback be posted in the future then call us on 020 8133 4459 or email us here.